Timeflys Crown Baby Audio Monitor and Pager

Keep your baby safe with the one of the most advanced audio monitors in the market. Timeflys’ Crown baby monitor has a 2-way audio communication that allows you to soothe your baby in the nursery from your own bed. Too sleepy, mama? Just play any of this monitor's 8 music lullabies to put your baby back to sleep. It also doubles as a remote-controlled night light with a parent pager function, which you can set to vibrate for alerts. It comes with an LCD display that monitors the temperature in the baby's room with a long operational range of 150 to 300 meters.

Replacement Policy for TIMEFLYS Baby Audio and Video Monitors

Stellarone Global, Inc. is committed to provide the best quality products under its portfolio to our customers. We are proud to be able to provide a 1 year warranty to our Timeflys Baby Monitor portfolio. As such, we expect also our dealers/re-sellers/partners to provide utmost care in handling our product. Together with your help and guidance to our Customers, we expect a seamless and problem free use of our product.

Policy and Procedures for Returns

1. We do not repair or do parts replacements. Any defects reported in one or more of the functioning parts of the product can be eligible for outright replacement.

2. Dealers/Re-sellers/Partners should ensure all complete package, including box and accompanying accessories are returned by the customer.

3. Customer should be able to show to the dealer/re-sellers/partners reasonable proof of defects or non-functioning aspects of the camera or its peripherals. Reasonable proof of defects does NOT include damages due to negligence of handling or shipping of the product brought about by improper handling of the product by dealer/re-seller/partners’ store personnel , or, by negligence of Customers ( e.g. Dropping the product, subjecting the product in moisture or wet environment, etc.)

4. Dealers/Re-sellers/Partners should exercise due diligence and fair evaluation in troubleshooting the reported problem, up to the limits of their expertise.

5. Dealers/Re-sellers/Partners should note down the following information:

a. Name of Customer

b. Address of Customer

c. Contact Number of Customer

d. Email of Customer

e. Receipt Number of Customer, including Location/Branch and Date of Purchase

f. Make and Model of the Timeflys Baby Monitor

g. Serial Number of the product

h. Reason for replacement

6. An email of the Request for Replacement should be sent to : stellaroneglobal@gmail.com . Please put as email heading: REQUEST FOR REPLACEMENT (name of Dealer/Re-seller/Partner) . Email should contain all pertinent details requested in Item 5.

7. Returned items must be shipped by Dealers/Re-sellers/Partners, at their cost, to :

Stellarone Global, Inc.

Unit 3006 30F One Corporate Center

Meralco Ave, Ortigas Center, Pasig City

Policy and Procedure for Replacement

1. Dealers/Re-sellers/Partners have the option to immediately replace the Customer with another brand new equivalent Timeflys Baby Monitor, available from their inventory. This is to promote good customer experience.

2. Upon receipt of the Returned Items, we shall, within 7 days, conduct internal testing and validation of the product to ensure that reason for return is valid.

3. For validated defects and issues on the product, we shall replace our dealer/re-seller/partner with the corresponding product within 15 days.

4. All replacement products shall be delivered to a single pre-agreed receiving warehouse of the Dealer/Re-seller/Partner.

5. Stellarone Global, Inc. has the right to refuse replacement of products, if it was deemed that the above policies and procedures were invoked with fraudulent or falsified reason and intent, and/or the Dealer/Re-Seller/Partner has abused the provisions set forth in the above guidelines.

For strict compliance on the above matters.